We understand that ensuring patient satisfaction impacts on health outcomes.
You are welcome to express compliments, complaints or suggestions about our service at Nebo Medical Centre through the processes below:
Verbal - the practice manager handles verbal complaints and time will be made in a private area to discuss.
Written - This can be handed into the reception in paper or emailed to us at nebo.awalmedical@gmail.com. Follow-up discussions with the practice manger will occur as needed.
Feedback Box - We have a feedback/ suggestion box that sits in the reception waiting room area in a private area. You can use this box to provide various feedback and can remain anonymous if you wish.
All feedback is documented in our clinic archives.
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